Hotel Housekeeping in a COVID-19 World

During these challenging times with the COVID-19 Pandemic, we deem it essential to implement new sanitation guidelines and processes at our hotel in order to provide as safe an environment as possible for our guests and associates.

Here are some measures we have implemented to work towards a more sanitary and safe experience, for all:

  • All of our staff have been trained on 'Universal Precaution' methods
  • Housekeeping staff wears disposable gloves at all times during cleaning, and wear a new pair at the start of every shift
  • Housekeeping staff has been taught the proper method of removing gloves, and proper disposal to avoid cross-contamination
  • Housekeeping carts are sanitized before use each day

The housekeeping staff have been trained to look at the guest rooms differently and clean all of the areas that are touched regularly with disinfectant:

  • Light switches
  • Luggage racks
  • Toilet seats and handles
  • Grab bars
  • Temperature control panels

We have also implemented processes to clean the areas that most people touch without thought and out of habit:

  • The use of shared food and beverage equipment, including shared coffee service has been discontinued
  • No stayover daily housekeeping service
  • Contactless amenity drop-offs
  • Reduced paper amenities (like notepads, magazines and guest directories) in guest rooms

OTHER MEASURES WE HAVE UNDERTAKEN:

  • Installed automated hands-free hand sanitizer station